Privacy Policy
Last updated: June 2025
Information We Collect
We collect information you provide directly (name, email, payment info) and information generated by your use of Oracle (listings viewed, purchases made, messages sent). We also collect standard server logs (IP address, browser type, pages visited).
How We Use Your Information
We use your information to operate the marketplace, process payments, send transactional emails, prevent fraud, and improve our service. We do not sell your personal data to third parties.
Payment Data
All payment processing is handled by our payment partners (Stripe, KBZPay, WavePay). We do not store full card numbers or mobile banking credentials on our servers.
Data Sharing
We share data with: payment processors (to complete transactions), email providers (to send notifications), and legal authorities (when required by law). We do not share your data for advertising purposes.
Data Retention
We retain your account data for as long as your account is active. Order and transaction data is retained for 7 years for legal and tax compliance. You can request deletion of your account and data at any time.
Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [email protected]. We will respond within 30 days.
Cookies
We use essential cookies to keep you logged in and remember preferences. We do not use advertising or tracking cookies.
Security
We use HTTPS, encrypted storage, and regular security audits to protect your data. No system is 100% secure, but we take all reasonable precautions.
Changes to This Policy
We may update this policy. We'll notify you of material changes by email or in-app notification. Continued use of Oracle after changes constitutes acceptance.
Contact
For privacy questions, email: [email protected]